Tag Archives: retail trade

A Major Beach Resort to Leverege SurveyOnTablet

SurveyOnTablet, a leading provider of customer satisfaction analytics, announces a new partnership with Golden Sands Plc (Zlatni Pasatsi AD | Златни пясъци АД) , a leading Bulgarian resort management company, which holds under its unbrella the Bulgarian Golden Sands resort land and infrastructure (171 hectares) with more than 70 hotels, 3 holiday villages offering more than 30,000 beds.  Besides hotels and infrastructure, the Golden Sands Plc owns 85 shops, 11 restaurants, 29 snack bars, 3 discotheques, 5 confectioneries, 1 nightclub, and 6 swimming pools, a tennis-court complex, a business centre, mini-golf and water park entertainment facilities, as well as the resort’s water and electrical supply facilities.  The Bulgarian Golden Sands resort has 75 years of history and was privatized in 2000. For more information about Golden Sands please follow this link: www.goldensands-bg.com.

Golden sands
golden sands1

Golden Sands Plc  will leverage SurveyOnTablet’s market-leading solution to further refine guests’ experiences across their portfolio and increase revenue. Additionally, SurveyOnTablet will provide an online reputation management service (under beta version) – an aggregation of the customer reviews of the most relevant online travel agencies (OTAs).

At the heart of SurveyOnTablet’s analytics is its Customer Sentiment Index™ (CSI), an industry-leading reputation tool which can benchmark a given property, group of properties or chain, make comparisons between properties and track the trends of a hotel’s performance over time. Golden Sands AD will be able to utilize the CSI to improve their reputation and guest satisfaction at both property and brand level.

Survey On Tablet to Help Albena Improve Customer Satisfaction

Albena, a major Black Sea resort operating 20 000+ beds in 43 hotels (2 to 4 stars) will use the services of Survey On Tablet to monitor and improve guest satisfaction. Survey On Tablet will provide its on-site real-time survey solution and advanced reputation analytics to help Albena maintain its bespoke customer service.

albena_beach AlbenaPanorama2

For more information about Albena please visit www.albena.bg

Next stop, EuroShop – Dusseldorf

euroshop

After its very successful participation in the Hospitality Technology Europe Expo in London, UK, SurveyOnTablet is going to Düsseldorf, Germany, where it will be featured at the EuroShop Fair. The fair is a well established global retail trade event held for the 18th time in 2014. It attracts some 2,000 exhibitors from more than 50 countries and over 100,000 trade visitors from more than 90 countries. This year, the event will be held between 16 – 20 February at the Düsseldorf Fairgrounds.

EuroShop is organised by Messe Düsseldorf and sponsored by the EHI Retail Institute. The fair encompasses four key sectors across the retail industry thoroughly covering every business branch. The latest IT solutions and security technology are represented at the EuroCIS sector. EuroConcepts showcases major international performances and trends in the industry.  Retail marketing and communication specialists meet and exchange ideas at the EuroExpo, while sales professionals have a chance to network and present the latest retail products at the EuroSales sector.

SurveyOnTablet is looking forward to presenting its innovative customer feedback solution on such a wide stage and hopes to be able to provide a constructive contribution to the retail industry.

The SurveyOnTablet team