Tag Archives: Restaurant

QR code mobile feedback now available to SurveyOnTablet clients

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SurveyOnTablet is happy to announce that it has just officially launched its QR code survey feature. By incorporating a mobile capability to surveys, your clients will now be able to voice their opinion not just via tablets but also through their personal smartphones. The latest function is available on all Pro Service Plans and adds a whole new dimension to customer feedback collection.

Linking surveys to a QR code makes  user participation more engaging and hassle-free. Clients can simply scan the QR code on their mobile phones in order to load a survey. As an emerging technology, QR code interaction attracts and captivates the users’ interest and attention. Functionality wise, online mobile surveys are quick and convenient to complete due to the mobile-friendly content we provide.

What is more important, QR codes simplify data collection and make feedback reporting and analysis even more efficient and thorough. By using our QR codes you can collect responses anywhere and anytime. Not only this, but you can create logical divisions of QR codes, i.e. groups of QRs, for deeper analysis. This is particularly useful for businesses spread across different locations or ones that wish to analyse differences between particular products and services. Here are a few practical examples of how the use of QR code feedback can apply to different industries:

HOTELS: Hotels are now able to separate feedback from every hotel section, floor or room.

RESTAURANTS:  Food home delivery services can print the QR codes on their boxes and track differences in customer satisfaction at different locations.

RETAIL:  Retailers can have the QR code printed on the purchase receipts and monitor feedback levels for each of their product groups.

SERVICES:  Service providers can have an objective rating for each of their consultants.

PUBLISHING:  Book publishers and authors can print QR codes on their book covers and receive targeted feedback.

QR codes also function well as a marketing tool. By using a mobile survey you can create and incorporate special offers, as well as convey messages to your clients to achieve better brand recognition, as well as greater response and sales rates. Setting up a QR code survey takes just a few minutes and, as with all our surveys, once launched, you can check responses in real time.

Whatever your industry, we have a QR code feedback solution for you. Contact us for advice and to give it a try!

The SurveyOnTablet team

Happy discovers our Happy Client Solution

The famous restaurant chain Happy has its eye set on SurveyOnTablet ‘s Happy Client Solution in line with the company’s professional standards dedicated to hospitality and customer care. Established in 1994, Happy Bar & Grill has been one of the fastest growing restaurant chains in Bulgaria, currently boasting 23 restaurants around Bulgaria and 2 in Barcelona, Spain.

Happy’s mission is to “bring joy and smiles to the hectic lifestyle of their customers, offering them delicious and healthy meals, prepared and served with care, quick and quality service in a casual and pleasant atmosphere.” We believe SurveyOnTablet is very well suited to help Happy achieve their quality service goal and are thrilled to work with them in the future.

The SurveyOnTablet team

SIHRE 2013 Appoints SurveyOnTablet as its Survey Provider

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SurveyOnTablet is proud to have been chosen as the official survey partner of SIHRE 2013, a specialized exhibition for hotel, restaurant, catering and SPA equipment. The event will take place for the thirteenth consecutive year between November 6 – 9, 2013 at the Inter Expo Centre in Sofia. It is organized by Bulgarreklama Agency and the National Association of Hotel, Restaurant, Cafeteria (HORECA).

SIHRE is held alongside five other well-recognized exhibitions: Interfood & Drink, Meatmania, The World of Milk, Bulpek and Salon De Vin. The event has been established in the hospitality industry as an annual platform demonstrating the latest products and trends of the sector, where industry professionals network, exchange ideas and experiences, expand their knowledge on business and improve their professional qualifications.

This year SIHRE expects over 170 exhibitors from 17 countries, such as Bulgaria, Greece, Italy, Germany, etc. SurveyOnTablet is on board and will have the pleasure to help SIHRE’s many exhibitors and visitors share their valuable feedback. You can visit SurveyOnTablet during SIHRE on Stand C1, Hall 6 at the International Expo Centre, Sofia.

We applaud SIHRE’s commitment to their customers and look forward to a successful and fruitful event.

The SurveyOnTablet team