Tag Archives: customer feedback restaurants

QR code mobile feedback now available to SurveyOnTablet clients

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SurveyOnTablet is happy to announce that it has just officially launched its QR code survey feature. By incorporating a mobile capability to surveys, your clients will now be able to voice their opinion not just via tablets but also through their personal smartphones. The latest function is available on all Pro Service Plans and adds a whole new dimension to customer feedback collection.

Linking surveys to a QR code makes  user participation more engaging and hassle-free. Clients can simply scan the QR code on their mobile phones in order to load a survey. As an emerging technology, QR code interaction attracts and captivates the users’ interest and attention. Functionality wise, online mobile surveys are quick and convenient to complete due to the mobile-friendly content we provide.

What is more important, QR codes simplify data collection and make feedback reporting and analysis even more efficient and thorough. By using our QR codes you can collect responses anywhere and anytime. Not only this, but you can create logical divisions of QR codes, i.e. groups of QRs, for deeper analysis. This is particularly useful for businesses spread across different locations or ones that wish to analyse differences between particular products and services. Here are a few practical examples of how the use of QR code feedback can apply to different industries:

HOTELS: Hotels are now able to separate feedback from every hotel section, floor or room.

RESTAURANTS:  Food home delivery services can print the QR codes on their boxes and track differences in customer satisfaction at different locations.

RETAIL:  Retailers can have the QR code printed on the purchase receipts and monitor feedback levels for each of their product groups.

SERVICES:  Service providers can have an objective rating for each of their consultants.

PUBLISHING:  Book publishers and authors can print QR codes on their book covers and receive targeted feedback.

QR codes also function well as a marketing tool. By using a mobile survey you can create and incorporate special offers, as well as convey messages to your clients to achieve better brand recognition, as well as greater response and sales rates. Setting up a QR code survey takes just a few minutes and, as with all our surveys, once launched, you can check responses in real time.

Whatever your industry, we have a QR code feedback solution for you. Contact us for advice and to give it a try!

The SurveyOnTablet team

SurveyOnTablet to feature at the Hospitality Technology Europe Expo

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SurveyOnTablet will be exhibiting its innovative tech solution at this year’s Hospitality Technology Europe. The show will run between February 4-5, 2014 at Earls Court, London, as an annual networking platform where hospitality industry professionals and decision-makers from the UK and around the continent meet. SurveyOnTablet is thrilled to be able to share with a lot of existing and potential partners and clients its cutting-edge software and popular franchising partnership model, which has already generated a lot of interest.

Hospitality Technology Europe, taking place in London each February is the only specialist exhibition and conference for the European hotel technology community. Technology professionals come to source new technology suppliers; update their knowledge and network with peers. HTE connects technology professionals and leading and innovative suppliers covering guest experience, operational management and revenue generation. The practical conference sessions help attendees prepare for the impact of future technology and ensure best practice.  The exhibition and conference are designed to provide hoteliers with the knowledge, contacts and technology to enhance guest experiences; grow multichannel revenues and improve business efficiency.

Come and meet us at Stand H492 during the Hospitality Technology EXPO at Earls Court on 4th & 5th February 2014. 

For more information, you can also visit:

http://www.surveyontablet.com/en/ 

@SurveyOnTablet 

http://www.facebook.com/Surveyontablet

 

The SurveyOnTablet team

SurveyOnTablet selected to pitch at the Google TechHub in London

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SurveyOnTablet is proud to have been chosen to participate in the Google TechHub Demo Night on Tuesday, December 3, 2013 at the Google London Campus. Demo Nights provide an opportunity for the top tech start-ups to present their work. Only a few start-ups are offered to demo their products and we are thrilled to be one of the few that made it. According to TechHub, their approved start-ups are changing the future of business & tech.

If you want to see SurveyOnTablet in action, come over and watch our demo on Tuesday.

Venue: TechHub @ Campus, 4-5 Bonhill Street, London EC2A 4BX

Time: 3 December, 2013 18:30 GMT – 21:00 GMT

We look forward to seeing you there!

 

The SurveyOnTablet team

 

Happy discovers our Happy Client Solution

The famous restaurant chain Happy has its eye set on SurveyOnTablet ‘s Happy Client Solution in line with the company’s professional standards dedicated to hospitality and customer care. Established in 1994, Happy Bar & Grill has been one of the fastest growing restaurant chains in Bulgaria, currently boasting 23 restaurants around Bulgaria and 2 in Barcelona, Spain.

Happy’s mission is to “bring joy and smiles to the hectic lifestyle of their customers, offering them delicious and healthy meals, prepared and served with care, quick and quality service in a casual and pleasant atmosphere.” We believe SurveyOnTablet is very well suited to help Happy achieve their quality service goal and are thrilled to work with them in the future.

The SurveyOnTablet team

Trendy Spaghetti Kitchen joins the SurveyOnTablet clan

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Every self respectable Sofia fashionista’s favourite drink and dine venue, Spaghetti Kitchen, has just decided to incorporate our SurveyOnTablet services in favour of their valuable clientele!

Serving exquisite Italian and American cuisine, the restaurant has been a prime choice amongst those with a more sophisticated palate. To top it all off, the cozy and chic atmosphere make the venue a much preferred and very popular hang out.

As a fan of their style and cuisine, we couldn’t be more happy to have the opportunity to work with Spaghetti Kitchen. Welcome to the clan and keep happy!

The SurveyOnTablet team