The beauty of SurveyOnTablet Analytics

Semantic Topic Analytics

Feel the power of big data and get a deep dive into customer experience. SurveyOnTablet platform categorizes  customer sentiment into topics that mean something to you (semantics) for each of your locations and sub locations (tablets):

semantic-analysis-table-by-location-and-tablet-with-popup

 

Sentiment Analysis

Advanced keyword discovery and Natural Language Processing (NLP) technology is available at your fingertips to provide you with deep insight into guest sentiment:

sentiment distribution and daily activity

 

 

SurveyOnTablet Satisfaction Index

CSI is a key indicator measuring the gap between customer expectations and experience. We measure CSI by calculating percentage averages of all survey responses which express consumer sentiment. The index is very useful for tracking your performance over time on a week-by-week basis:

CSI

 

 

Powerful dashboarding

Meaningful dashboards will help you take smart business decisions with confidence.

dashboard
answer distribution

 

responses