Monthly Archives: October 2013

SurveyOnTablet generates 15 times more feedback than booking.com & TripAdvisor combined

Dissolving pill with bubbles on blue background

SurveyOnTablet has just completed its performance research on hotels after three months of careful market monitoring. The results have been phenomenal! The research shows that hotels employing SurveyOnTablet receive on average 15 times more feedback than booking.com and TripAdvisor combined. This rate is achieved by using just one device. Performance results grow higher depending on the total number of devices used.

Another key finding of the research is that all hotels using SurveyOnTablet have reported an increase in their ratings on booking.com and TripAdvisor. On average our hotel  clients experienced a 0.57 point rise in their booking.com rating index. An upsurge in positive reviews online has also been  observed as an effect stemming from the utilisation of SurveyOnTablet .

What this all means is that those hotels are taking the right steps in response to the feedback, analytics and alert system that SurveyOnTablet provides for them. We are thrilled to see that SurveyOnTablet is proving to be so efficient. We will continue to strive to achieve even better results and happier client solutions.

The SurveyOnTablet team

SurveyOnTablet nominated for Best Mobile App Award

SurveyOnTablet is honoured to receive a nomination for a BG Site 2013 award in the Best Mobile Application category. BG Site is one of the most prestigious web design competitions in Bulgaria. Currently in its 14th year, the competition is still running strong  and growing in popularity with the ever increasing spread of new information technology influence.

Nominations are spread across 13 different categories including websites, mobile and online campaigns. A professional jury made up of some of the best known names in the Bulgarian IT sector, as well as representatives of NGOs and opinion leaders will be assessing all award nominees. The successful candidates will have to meet the jury’s strict criteria for content, design, functionality, technical performance and originality. BG Site 2013‘s winners will be announced at a ceremony in early November 2013.

If you support SurveyOnTablet and think we are worthy, please vote for us at the link below:

BG Site

Thank you for your support! Fingers crossed!

The SurveyOnTablet team

Trendy Spaghetti Kitchen joins the SurveyOnTablet clan

spaghetti kitchen logo

Every self respectable Sofia fashionista’s favourite drink and dine venue, Spaghetti Kitchen, has just decided to incorporate our SurveyOnTablet services in favour of their valuable clientele!

Serving exquisite Italian and American cuisine, the restaurant has been a prime choice amongst those with a more sophisticated palate. To top it all off, the cozy and chic atmosphere make the venue a much preferred and very popular hang out.

As a fan of their style and cuisine, we couldn’t be more happy to have the opportunity to work with Spaghetti Kitchen. Welcome to the clan and keep happy!

The SurveyOnTablet team

 

SIHRE 2013 Appoints SurveyOnTablet as its Survey Provider

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SurveyOnTablet is proud to have been chosen as the official survey partner of SIHRE 2013, a specialized exhibition for hotel, restaurant, catering and SPA equipment. The event will take place for the thirteenth consecutive year between November 6 – 9, 2013 at the Inter Expo Centre in Sofia. It is organized by Bulgarreklama Agency and the National Association of Hotel, Restaurant, Cafeteria (HORECA).

SIHRE is held alongside five other well-recognized exhibitions: Interfood & Drink, Meatmania, The World of Milk, Bulpek and Salon De Vin. The event has been established in the hospitality industry as an annual platform demonstrating the latest products and trends of the sector, where industry professionals network, exchange ideas and experiences, expand their knowledge on business and improve their professional qualifications.

This year SIHRE expects over 170 exhibitors from 17 countries, such as Bulgaria, Greece, Italy, Germany, etc. SurveyOnTablet is on board and will have the pleasure to help SIHRE’s many exhibitors and visitors share their valuable feedback. You can visit SurveyOnTablet during SIHRE on Stand C1, Hall 6 at the International Expo Centre, Sofia.

We applaud SIHRE’s commitment to their customers and look forward to a successful and fruitful event.

The SurveyOnTablet team

SurveyOnTablet welcomes Mr Pizza

Mr Pizza, the popular restaurant chain and catering services provider, is the latest addition to the SurveyOnTablet family. With four busy restaurants around Sofia and a true gourmet menu, Mr Pizza has won the hearts of many food lovers.

Using the services of SurveyOnTablet for their business, shows the company’s dedication to their clientele as a top priority. We welcome Mr Pizza to our happy client family and will work hard to keep their customers happy.

The SurveyOnTablet team

 

Aquilon Residence & Spa embraces SurveyOnTablet’s services

40The stylish Pirin mountain residence and spa resort Aquilon is one of the latest progressive businesses to adopt the SurveyOnTablet services. Aquilon is located in Banya Village, just minutes away from the popular ski centre and mountain resort of Bansko. Set in a beautiful mountain valley, the hotel is the perfect venue for those who love winter sports or just want to relax in the fresh mountain air while getting pampered with hot mineral water treatments.

By introducing SurveyOnTablet, Aquilon reveals a clear focus on ensuring its guests are satisfied and have full uninterrupted relaxation at their disposal. We welcome Aquilon’s efforts and are excited to work with them in the future.

The SurveyOnTablet team

SurveyOnTablet’s brand new vision

Have you visited the SurveyOnTablet page recently? Notice anything different?

Yes, it’s true, SurveyOnTablet has a fresh new look! We have revamped our brand appearance and our website in line with our commitment to growth and improvement. Our creative graphic designers help our clients make their brand look even more attractive and engaging on our tablets. So we decided this is a good way to show you a snippet of our creative abilities.

We hope you like our new face! 🙂

The SurveyOnTablet team

The Sankt Peterburg**** in Plovdiv is on a happy client mission

bar_panorama_SPPlovdiv

One of Plovdiv’s finest hotels, the Sankt Peterburg Park Hotel****, has just introduced SurveyOnTablet ‘s services to its operation. Being the tallest modern building in Plovdiv, the hotel is a true city landmark offering spectacular panoramic views of the city skyline. A premier city centre location and a luxurious setting make this hotel a top choice for business travellers and leisure guests alike. Sankt Peterburg also prides itself on being the hotel of choice for many local and international celebrities.

We are honoured that the Sankt Peterburg Park Hotel**** have chosen SurveyOnTablet so as to ensure that their customers receive the best service. We aspire to make their happy client mission a success.

The SurveyOnTablet team

easyHotel also goes SurveyOnTablet

 

Logo_easyHotel Sofia

In an effort to boost guest satisfaction, easyHotel Sofia has decided to employ SurveyOnTablet ‘s services. Low cost, doesn’t necessarily mean “low” client service. The hotel is clearly not prepared to ignore the voice of its customers and sacrifice the quality of its services for the sake of modest rates.

easyHotel Sofia is the first Bulgarian addition to the famous British low-cost hotel chain easyHotel.com, sister company to low-fares airline easyJet and part of easyGroup Holding Ltd.

We are excited to be able to work with easyHotel Sofia and look forward to helping them gain even more happy clients.

The SurveyOnTablet team

Econt joins the SurveyOnTablet family

econt                      SOT Logo PSD

The popular logistics provider Econt Express has just  taken on SurveyOnTablet‘s client feedback services across its network in Bulgaria. The company will initially introduce the service in ten offices around the country for a trial period of one month before deciding to spread out. SurveyOnTablet will run in Econt offices in Sofia, Plovdiv, Veliko Turnovo, Dobrich, Silistra, Yambol, Gorna Oriahovica and Pavlikeni.

Econt Express LTD is a leading mail, courier and cargo operator with a well-known trade mark, expansive office branch structure and a wide range of services. It is one of the largest courier companies in Bulgaria with a total of 335 offices and rising and over 1.4 million clients. The company also has offices in Greece, Romania and the UK.

Our team is very happy to welcome Econt to its family! We look forward to making their clients happy.

The SurveyOnTablet team